Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to make money or solve financial problems. The house always has an edge, and there is no guaranteed way to win. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, or groceries.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gambling. We are committed to preventing underage gambling. By using nu-u.co.nz, you confirm that you are of legal age in your jurisdiction.
If you are under 18, please do not use this website. Parents and guardians should monitor their children's online activities to ensure they do not access gambling sites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Check yourself against these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling activities secret from family or friends
- Spending more than planned: Regularly gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing to gamble: Taking out loans or using credit cards to fund gambling
- Mood swings: Becoming irritable, anxious, or depressed when not gambling
- Escalating bets: Needing to wager larger amounts to feel the same excitement
- Failed attempts to stop: Repeatedly trying and failing to cut down or quit gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or other negative emotions
- Financial problems: Experiencing debt, bankruptcy, or financial hardship due to gambling
If you recognise any of these signs in your behaviour, it may be time to seek help.
Self-Help Tools & Limits
Most reputable online gambling sites offer tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Betting Limits: Restrict the maximum bet amount per spin or game
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Voluntarily exclude yourself from gambling sites for an extended period
Use these tools proactively to protect yourself and keep gambling as harmless entertainment.
Support & Help Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
New Zealand
- Gambling Helpline NZ: Free and confidential support
Phone: 0800 352 352
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation: Support and information
Website: www.pgf.nz
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
All these organisations offer free, confidential support and can help you develop a plan to address problem gambling.
If You Need Help
If you believe you have a gambling problem, please reach out for help today. There is no shame in asking for support—problem gambling is a recognised condition, and recovery is possible with the right assistance.
Contact the Gambling Helpline NZ on 0800 352 352 or visit www.gamblinghelpline.co.nz to speak with a counsellor.
Remember: You are not alone, and help is always available.
This information is provided for harm minimisation and responsible gambling promotion. For more information about problem gambling support in Aotearoa New Zealand, visit the Department of Internal Affairs website.